FAQ

BEFORE ARRIVAL

CHECK IN TO THE HOTEL ROOM IS FROM 15:00.

CHECK OUT is until 10:00.

Yes, you can arrive at 11:30 at the earliest, check in at the hotel reception. Here we will give you the wrist chips and you can visit the water park.

Accommodation in the room is possible from 15:00 o´clock.

Unlimited entry means that you can leave the water park and return again as many times a day as you want.

No, the water park is located about 100 m from the hotel. You need to pass through the hotel parking place.

YES, the hotel turnstile is available in the summer season. It is located on the terrace of the hotel lobby bar. The main entrance to the AQUALAND MORAVIA is used in the low season.

Not always. It depends on whether we offer stays with the entry to the water park on the day of departure. You need to buy the right hotel package that includes the entry to the aqua park. It is necessary to carefully read the content of the hotel package you are buying.

Yes, it is possible to buy it at a discounted price upon departure at the hotel reception.

No, the entry to the water park is a one-time entry. Once you leave the complex, it is not possible to return.

Yes, for a fee of 350 CZK / day.

Breakfast is from 07:00 until 10:00 o´clock.

The dinner is served in the buffet style from 18:00 until 21:00. You can choose from the A la Carte menu in case of low hotel occupancy.

No, we only offer accommodation with half board.

PAYMENTS

NO, all expenses from the aqua park are recorded on a chip. You pay everything at the hotel reception upon departure.

Yes, at the hotel reception (hotel course is 22 CZK). You can pay by card or Czech crowns at the hotel lobby bar.

VISA, MASTERCARD, MAESTRO.

NO, we always require payment before arrival.

YES, we need the invoicing data and the requirements of the employer to issue the invoice. For example the due date, names of guests, number of persons, date ..)

NO, we can only issue an invoice for the company / your employer.